New Commenting System

I just switched the commenting system from Disqus to Intense Debate. Everything went smoothly, no comments were lost that I can tell. We did lose threading on existing comments, but that’s not a big deal to me – I go back and forth on whether or not I like threading anyway. New comments can be threaded, no problem.

Why switch, you may ask? That’s a good question, and one a Disqus representative asked me on Twitter when I tweeted that I was thinking about switching. Incidentally, any companies out there? Set up a Twitter account and have searches set up so you can respond to people talking about/complaining about/praising your company. It’s really cool to have someone from Disqus or UPS or Comcast reply to your random tweets and answer your questions right there. But I digress.

I wasn’t unhappy with Disqus, but as an early adopter, I wanted to test out the competition. Plus, Intense Debate is owned by Automattic now (WordPress’s parent company), and I wanted to check out the integration. Plus, and perhaps most importantly, Intense Debate offers the ability to subscribe to comments via email, whether or not you’ve commented on the thread. Disqus says they’re working on that, but don’t have it yet, and while I honestly prefer to subscribe to comments via RSS, I’ve been talking to people, and subscribing via email is a coveted feature.

So there you go. Sorry to anyone who signed up with Disqus and is now exasperated about having something else to sign up for. I’ll reassure you in two ways. One, you don’t have to sign up with Intense Debate to leave a comment. Two, Intense Debate has probably THE EASIEST signup I’ve ever seen in my life. The first time I commented on an Intense Debate-enabled site, I was seriously impressed at how painless they made it, and I was like, hmmmm…these guys are onto something, maybe I should try them out. So there you go. Let me know if you all hate it.

  • http://intensedebate.com/people/becky_meyers becky_meyers

    lalalalalalala just wanted to comment on your new comment section :) had to test it out and see how it is…pretty good so far :D

  • http://intensedebate.com/people/becky_meyers becky_meyers

    lalalalalalala just wanted to comment on your new comment section :) had to test it out and see how it is…pretty good so far :D

  • becky_meyers

    wow, that was easy to sign up for!

  • becky_meyers

    wow, that was easy to sign up for!

  • http://intensedebate.com/people/Jandy Jandy

    Didn't I tell you it was? :) I think it's a bit prettier and cleaner than Disqus, too. The largely black/white/grey color scheme works well with my current layout, as well.

  • http://intensedebate.com/people/Jandy Jandy

    Didn't I tell you it was? :) I think it's a bit prettier and cleaner than Disqus, too. The largely black/white/grey color scheme works well with my current layout, as well.

  • http://www.showbizsandbox.com/ J. Sperling Reich

    I used Intense Debate on Celluloid Junkie (http://www.celluloidjunkie.com) at first. I'm a big fan of their front end interface and most of their functionality. There has been a huge argument going on over at Get Satisfaction regarding Intense Debate's not being integrated with Facebook Connect. This is indeed a huge oversight on their part and one which I am sure will be resolved (albeit not by Intense Debate), now that they have allowed the development of plug-ins by third-party developers.

    I switched to Disqus for the Facebook Connect integration while waiting for Intense Debate to realize the error of their ways. I figured that if I were to ever switch back, I'd probably lose all threaded comments. Like you, I wasn't really sure of the value in threaded comments, but once you get a lot of people commenting, they are sooooo much easier to follow.

    One thing is certain, Disqus has some excellent customer support. I'm sure it was Giannii or Daniel Ha that got in touch with you via Twitter as they are quite good about that.

    • http://intensedebate.com/people/Jandy Jandy

      I'm not a particular fan of Facebook Connect (mostly because it seems to me to compete with OpenID, which already has too many providers to really do what it seems to me it was intended to do, but maybe I don't FBConnect well enough), though I agree all options should ideally be supported by the commenting system.

      If Intense Debate eventually offers a Disqus import tool, it might keep the threaded comments intact. When I just switched, I had to turn off the Disqus plugin, which reverted the comments back to regular WordPress comments (which aren't threaded), then import the comments from WordPress into Intense Debate. I'm pretty sure it was the intermediate WordPress step that destroyed the threading.

      It was probably Daniel, then – whoever it was added @giannii into the tweet to make sure Giannii saw it, too.

    • http://www.intensedebate.com/people/Jandy Jandy

      I'm not a particular fan of Facebook Connect (mostly because it seems to me to compete with OpenID, which already has too many providers to really do what I think it was intended to do, but maybe I don't FBConnect well enough), though I agree all options should ideally be supported by the commenting system.

      If Intense Debate eventually offers a Disqus import tool, it might keep the threaded comments intact. When I just switched, I had to turn off the Disqus plugin, which reverted the comments back to regular WordPress comments (which aren't threaded), then import the comments from WordPress into Intense Debate. I'm pretty sure it was the intermediate WordPress step that destroyed the threading.

      It was probably Daniel, then – whoever it was added @giannii into the tweet to make sure Giannii saw it, too.

  • http://intensedebate.com/people/Sperling J. Sperling Reich

    I used Intense Debate on Celluloid Junkie (http://www.celluloidjunkie.com) at first. I'm a big fan of their front end interface and most of their functionality. There has been a huge argument going on over at Get Satisfaction regarding Intense Debate's not being integrated with Facebook Connect. This is indeed a huge oversight on their part and one which I am sure will be resolved (albeit not by Intense Debate), now that they have allowed the development of plug-ins by third-party developers.

    I switched to Disqus for the Facebook Connect integration while waiting for Intense Debate to realize the error of their ways. I figured that if I were to ever switch back, I'd probably lose all threaded comments. Like you, I wasn't really sure of the value in threaded comments, but once you get a lot of people commenting, they are sooooo much easier to follow.

    One thing is certain, Disqus has some excellent customer support. I'm sure it was Giannii or Daniel Ha that got in touch with you via Twitter as they are quite good about that.

    • http://intensedebate.com/people/Jandy Jandy

      I'm not a particular fan of Facebook Connect (mostly because it seems to me to compete with OpenID, which already has too many providers to really do what it seems to me it was intended to do, but maybe I don't FBConnect well enough), though I agree all options should ideally be supported by the commenting system.

      If Intense Debate eventually offers a Disqus import tool, it might keep the threaded comments intact. When I just switched, I had to turn off the Disqus plugin, which reverted the comments back to regular WordPress comments (which aren't threaded), then import the comments from WordPress into Intense Debate. I'm pretty sure it was the intermediate WordPress step that destroyed the threading.

      It was probably Daniel, then – whoever it was added @giannii into the tweet to make sure Giannii saw it, too.

    • http://www.intensedebate.com/people/Jandy Jandy

      I'm not a particular fan of Facebook Connect (mostly because it seems to me to compete with OpenID, which already has too many providers to really do what I think it was intended to do, but maybe I don't FBConnect well enough), though I agree all options should ideally be supported by the commenting system.

      If Intense Debate eventually offers a Disqus import tool, it might keep the threaded comments intact. When I just switched, I had to turn off the Disqus plugin, which reverted the comments back to regular WordPress comments (which aren't threaded), then import the comments from WordPress into Intense Debate. I'm pretty sure it was the intermediate WordPress step that destroyed the threading.

      It was probably Daniel, then – whoever it was added @giannii into the tweet to make sure Giannii saw it, too.

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  • http://intensedebate.com/people/mikerot mikerot

    Ah so you have experience with both, when you used Disqus did you have a Recent Comment widget and did it perform well?

    • http://intensedebate.com/people/Jandy Jandy

      Nope, I have never used a recent comments widget with any of my commenting systems (WordPress, Disqus, or IntenseDebate).

  • http://intensedebate.com/people/mikerot mikerot

    Ah so you have experience with both, when you used Disqus did you have a Recent Comment widget and did it perform well?

    • http://intensedebate.com/people/Jandy Jandy

      Nope, I have never used a recent comments widget with any of my commenting systems (WordPress, Disqus, or IntenseDebate).

  • http://intensedebate.com/people/mikerot mikerot

    ignore this comment

  • http://intensedebate.com/people/mikerot mikerot

    ignore this comment

  • http://www.diaspora.ie/ Mick

    Hi Jandy,

    The Facebook Connect integration with Intensedebate is getting closer.

    I have the limited roll-out trial running here: http://diaspora.ie/starship/2009/06/intensedebate

    Still testing but thought you might be interested to know its on its way.

    Slainte!

    Mick

  • http://www.diaspora.ie Mick

    Hi Jandy,

    The Facebook Connect integration with Intensedebate is getting closer.

    I have the limited roll-out trial running here: http://diaspora.ie/starship/2009/06/intensedebate

    Still testing but thought you might be interested to know its on its way.

    Slainte!

    Mick

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